The Company Name cannot be blank, as shown below. From your QuickBooks, select Company > Company Info Make sure that you have a Company Name filled in. Issue 5: Company Name Issue Although not very common, there are some instances where the QuickBooks File does not have a company name. On the Properties button, make sure you have "Allow this application to read and modify this company file" checked. If you see invoiceASAP listed, make sure it is checked, then click on the Properties button. Make sure that the checkbox that reads, "Don't allow any applications to access this company file" is unchecked. Please have an Admin login to your account and try to get Connected again. NOTE: If you cannot view the Company Preferences, then you are not an Admin. On the right pane, select Company Preferences. On the left nav, select Integrated Applications. From your QuickBooks, select Edit > Preferences. You Have Not Given invoiceASAP Permission to Access Your Company File. You can only do the next step if you are an Admin. If you don't know whether or not you are an Admin, continue to the next step. You must be an admin to be able to get connected to your QuickBooks company from invoiceASAP. If not, change switch to Single User Mode, close the invoiceASAP Connector, re-open it and go to Setup to get connected. Does it say "Switch to Multi-User Mode?" If so, then you are in Single User mode, and you can continue to the next step. Here is how to check if you are in Single User mode or Multi-User mode From your QuickBooks, select File. After you are connected and have run the first sync, you can switch back to Multi-User mode. To connect to QuickBooks, you must be in Single User Mode in your QuickBooks.
The Four Most Common Reasons Why You Cannot Connect Issue 1.
After fixing the problem described, close the invoiceASAP Connector, then re-open it and follow the instructions from Getting Connected to QuickBooks. Here is the link: Getting Connected to QuickBooks If you still have a problem, please walk through each of the steps below. You might be surprised how many people cannot get connected because they have not pressed the "Setup" button. First Things First If you have not viewed the documentation that shows how to get connected, please do this first.
Chances are, you will find the reason why you cannot get connected in this article. This article walks you through the most common reasons to the least common reasons. If you are having problems getting the invoiceASAP Desktop Connector to connect to your QuickBooks account, there can be several reasons why.
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